Community Healthcare Assistant
The closing date is 19 July 2026
Join our friendly, dedicated and passionate team. We pride ourselves on providing outstanding care to patients in the Stourport-on-Severn and Bewdley area of the Wyre Forest in Worcestershire. We aim to deliver an effective, high-quality service that puts patients at the centre of their own care.
28 hours over 4 days out of 7 on a rota basis including weekends and Bank Holidays.
The Neighbourhood Team operates from 7:30 am to 6:30 pm on a seven‑day rota including weekends and Bank Holidays; various shift patterns are available.
The Neighbourhood Team consists of Community Nurses, Senior Nurse Practitioners, Occupational Therapists, Physiotherapists, Healthcare Assistants and administrators. GP and social care colleagues work closely alongside.
We offer a friendly team environment, learning and development opportunities and well‑being support.
Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time‑limited visa does not guarantee sponsorship at point of expiry.
Main duties of the job
Whilst on duty you will either be working alone or alongside colleagues to carry out delegated tasks in line with the Trust core values.
Following appropriate training and competency assessment, you will carry out specific tasks delegated by the qualified nurse or therapist, including fitting and demonstrating the safe use of equipment, administering prescribed medication in line with Trust policy, and supporting daily activities of living such as promoting independence with personal care for those patients on the intensive support pathway. You may also support colleagues with moving and handling patients and perform other allocated tasks such as venepuncture, wound dressings and recording observations.
All clinical documentation is recorded on a system called EMIS Community in line with Trust guidelines and must be contemporaneous. Clear, concise and timely communication is key to your role and may be required in verbal or written format to support patient‑centred care.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4,500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data – As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trust’s understanding of where you gained interest in working for the Trust.
Job responsibilities
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Knowledge
- Basic knowledge of physical / mental health conditions
- A level of understanding of rehabilitation
Qualifications
- Level 3 qualification (e.g. NVQ 3, A‑level) in Care or equivalent qualification or experience, or Level 2 qualification (e.g. NVQ2, GCSE Grade A–C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
- Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
- Understand that I will be asked to provide original certificates to verify my qualifications at point of offer
- Intermediate Skills Programme
Skills & Abilities
- A positive attitude and able to act on feedback
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats
- Ability to use IT confidently and competently in daily work
- Ability to cope with difficult, emotionally distressing, and challenging situations
- Able to work autonomously and as part of a team
- Good organisational and time‑management skills
- Ability to work without direct supervision and able to use own initiative
Additional Criteria
- Willing to undertake further relevant training programmes
- Willingness to work flexibly to meet the needs of the service
- Ability to meet the travel requirements of the post
- Understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time‑limited visa does not guarantee sponsorship at point of expiry
Experience
- Experience of working with older adults in a health/social care setting
- Community experience of older adults with physical and/or mental health problems
- Experience of working in a rehabilitation or general medical setting
- Experience of working and liaising with staff from different disciplines
- Experience of medication administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
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