Luxury Customer Service Team Lead for B2B & Repairs

Company: Richemont
Apply for the Luxury Customer Service Team Lead for B2B & Repairs
Location: London
Job Description:

Richemont is looking for a Customer Contact Team Leader for their UK operations. This role involves managing inbound and outbound communication, leading a team to provide outstanding customer service, and developing relationships with B2B stakeholders.

The ideal candidate should have strong team leadership skills, an ability to manage customer service teams, and experience in handling high-level complaints. Knowledge of SAP is a plus. Join us to enhance the luxury customer experience!

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Posted: July 8th, 2026