Wellness and Healthcare Assistant

Wellness and Healthcare Assistant

Department: Care

Employment Type: Full Time

Location: Ullswater Cottage – Care Centre

Compensation: £13.35 / hour

Description

To support the physical, emotional, and social wellbeing of individuals in care by providing compassionate assistance with daily living activities, promoting independence, and contributing to a positive, person‑centred environment. To support resident during the hydrotherapy sessions 3 days per week and to support Ullswater Cottage with wellness lead activities the remaining 2 days.

37.5 hours per week 30 minutes unpaid break (to include evening and weekends).

Key Responsibilities

Care and Support within Ullswater and Hydrotherapy sessions

• Supporting the minibus drivers in the moving and handling of residents.
• Supporting residents with showering following the pool session and provide personal care for residents not in the pool.
• Assist individuals with personal care tasks including washing, dressing, toileting, and mobility where required at the hydrotherapy pool and with the home.
• Support residents with daily routines while encouraging independence and dignity.
• Monitor and report changes in residents physical or emotional wellbeing to senior staff.

Wellness and Engagement

• Promote overall wellbeing through meaningful activities, social interaction, and engagement. Increasing variety, including group and one‑to‑one sessions
• Developing digital activities such as:
  • Virtual experiences and tours
  • Interactive games and quizzes
  • Facilitated video communication with families
  • Utilisation of wellbeing software and technology, such as Ayla and magic tables
  • Ensuring activities are inclusive, personalised, and meaningful
  • Targeting key times of day where engagement is currently limited
  • Creating person‑led records of wellbeing interventions
  • Support planned wellbeing programmes such as exercise sessions, arts and crafts, music, or reminiscence activities
  • Encourage participation in activities that enhance mental, emotional and physical health.

Health and Safety

• Follow all health and safety, infection control, and safeguarding procedures.
• Ensure a clean, safe, and comfortable environment for individuals.
• Assist with moving and handling in line with training and policies.

Communication

• Build positive relationships with individuals, families, and colleagues.
• Communicate effectively, showing empathy, patience, and respect.
• Maintain accurate records of care and wellbeing activities as required.

Team Support

• Work collaboratively with the wider care team to deliver high‑quality care.
• Attend team meetings, training, and supervision sessions.
• Support colleagues and contribute to a positive working environment.

Skills, Knowledge & Expertise

Key Skills and Competencies

• Empathy and emotional intelligence
• Ability to motivate and engage individuals
• Observational skills and attention to detail
• Time management and organisation
• Positive and proactive attitude

Working Conditions

• The role will involve shift work including evenings, weekends, and bank holidays
• Role may require physical activity including standing, walking, and assisting individuals with mobility
• Work may take place in residential, community, hydrotherapy pool and home care settings

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