Administrative Assistant

Bring your organisational skills and initiative to a role that matters. We are seeking a friendly, confident and highly organised Administrative Assistant to join our friendly and supportive team within a Special Educational Needs (SEN) school.

This varied and rewarding role combines reception duties, administrative support for Health & Safety processes, and coordination of Education, Health and Care Plan (EHCP) administration. The role is advertised at GradeC; however, we recognise the value of specialist EHCP expertise. Candidates with proven EHCP Co‑ordinator experience and a strong understanding of SEND statutory requirements may be considered for appointment at a higher grade, subject to experience and qualifications.

Responsibilities

• Act as the first point of contact for staff, parents and visitors, providing a welcoming and professional front‑facing presence.
• Support day‑to‑day administration, including data input, filing, printing, minute‑taking, and diary support.
• Work closely with the Office Manager to develop and implement a robust and effective EHCP administration process that meets all statutory requirements.
• Maintain accurate records, logs and databases to support efficient school operations.
• Manage and respond to internal and external communications in a clear, timely and solution‑focused way.
• Handle pupil information with sensitivity and in line with data protection standards.

Qualifications and Skills

• Strong administrative skills with excellent attention to detail and organisation.
• Ability to work efficiently in a fast‑paced, reactive environment with multiple priorities.
• Solution‑focused, able to stay calm and think clearly when unexpected tasks arise.
• Proactive ownership of tasks, using initiative appropriately.
• Professional and warm communication with children, families, and colleagues.
• Experience in administration (school experience helpful but not essential).
• Proficient in Microsoft365 and willingness to learn new systems – such as Microsoft365, Arbor, CPOMS, Earwig, and Medical Tracker.
• Experience with EHCP coordination is preferred.

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