Prison officer

Role Overview

Prison officers protect the public and help make an impact on prisoners’ lives. You will work in a dynamic environment as a peacekeeper, counsellor, or teacher, building constructive relationships with offenders and supporting your colleagues as one team.

Responsibilities

• Work a variety of shifts, including evenings, nights, weekends and public holidays.
• Carry out duties that may involve maintaining order, supporting learning and welfare activities, and managing incidents.
• Communicate and influence with prisoners, staff and outside agencies to promote safety and well‑being.
• Take part in training and professional development programmes.
• Adhere to prison policies and procedures and maintain a high standard of service delivery.

Qualifications & Requirements

• Be at least 18 years old.
• Have the legal right to live and work in the United Kingdom.
• Pass a medical and fitness assessment, an eyesight test (both with and without corrective lenses) and a hearing assessment.
• Meet the Nationality and security requirements for high‑security prisons (categoryA). For categoryA, you must have lived in the UK for the last three years.
• Show strong communication, influencing, commitment to quality, effective decision‑making and caring skills.
• Exhibit resilience, self‑confidence and the ability to build positive relationships with people from diverse backgrounds.
• Deliver spoken English fluently; Welsh may be required in Wales.

Working Hours & Salary

• Initial training: 37hours a week.
• Post‑training options: 37, 39 or 41hours a week.
• Salary:
  • £34,928 per year for 37hours
  • £36,816 per year for 39hours
  • £39,334 per year for 41hours
• 24/7 coverage means shifts include evenings, some nights, weekends and public holidays (added to holiday allowance).

Benefits

• 25 days’ annual holiday (increasing to 30 days after 10 years of service).
• Payment for public holidays and one additional privilege day.
• Citizen’s pension with 28.97% employer contributions.
• Cycle‑to‑work scheme, travel loans and other related benefits.

Equal‑Opportunity Statement

The Civil Service is committed to attracting, retaining and investing in talent wherever it is found. We aim to promote fairness, diversity and inclusion across all levels and roles. All qualified candidates will be considered fairly and without discrimination.

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