First-Line IT Support Analyst – Hybrid (European Desk)

TalentHawk is seeking a 1st Line IT Service Desk Analyst for a Contract role in Crawley, England. The candidate will provide efficient IT support as the first point of contact, resolving issues and managing tickets effectively.

The role requires strong communication skills and experience in IT support, with a focus on customer service, problem resolution, and a collaborative approach with regional teams. This hybrid position involves 2-3 days in the office per week.

The day rate offered is between £160 and £180.

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