Fraud Operations & Customer Care Agent – Manchester

Company: jajafinance
Apply for the Fraud Operations & Customer Care Agent – Manchester
Location: Manchester
Job Description:

Jaja Finance in Manchester is seeking a Fraud Service Agent responsible for handling fraud inquiries and ensuring compliance. You will work closely with customers impacted by fraud and collaborate with the Fraud Team Lead on strategies. The role comes with a competitive salary, pension contributions, private medical cover, and 25 days of annual leave plus bank holidays.

The ideal candidate will have at least one year of fraud experience in financial services and excellent verbal communication skills. Enthusiasm for helping customers is paramount!

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Posted: July 8th, 2026