Dispatch Team Operative / Counterbalance FLT Driver – Warehouse & Distribution
Location: Llanishen, CardiffPay Rate: £13.00 – £15.43 per hourShifts: 10.30am/ 12pm/ 5pm starts- 12 hour shifts
We are currently recruiting on behalf of our client for Dispatch Team Operatives / Counterbalance FLT Drivers to join a fast‑paced warehouse and distribution environment. This is a fantastic opportunity for reliable and motivated individuals who thrive in a hands‑on role and are committed to safety, quality, and performance.
The Role
As a Dispatch Team Operative / Counterbalance FLT Driver, you will play a key role in ensuring the accurate and timely handling of customer orders and stock movements. Working closely with the Despatch Front Line Manager and wider team, you will help deliver a professional, safe, and efficient service while supporting warehouse and distribution operations.
Your duties will include:
- Operating a Counterbalance Forklift Truck safely and efficiently to move, load, unload, and store stock.
- Loading and unloading vehicles, trailers, and containers.
- Transporting products and materials between warehouse locations and dispatch areas.
- Conducting daily FLT safety checks and reporting any defects or maintenance issues.
- Picking, packing, decanting, loading, and unloading goods.
- Ensuring all orders are processed accurately and dispatched on time and in full.
- Following all site procedures, training, and operational guidelines.
- Using Warehouse Management Systems (WMS) to meet performance targets.
- Maintaining accurate stock locations and inventory records.
- Maintaining a clean and safe working environment using a “Clean As You Go” approach.
- Proactively identifying and reporting hazards, incidents, and near misses.
- Supporting audits and maintaining high site standards.
- Working flexibly across different areas of the dispatch and warehouse operation.
Health & Safety
Safety is at the heart of everything we do. You will be expected to:
- Follow a strict “Safety First” culture.
- Operate FLT equipment in accordance with company procedures and site safety regulations.
- Conduct pre‑shift equipment inspections and report faults immediately.
- Actively report hazards and support zero‑harm initiatives.
- Challenge unsafe practices where necessary.
Performance Expectations
You will be working towards key operational KPIs, including:
- Pick efficiency and productivity rates.
- On‑time deliveries.
- Labour utilisation (effective and idle hours).
- Cost and output targets (e.g., baskets per hour).
- Safe and efficient FLT operations.
- Stock accuracy and inventory control.
About You
We’re looking for candidates who:
- Hold a valid Counterbalance FLT licence/certificate (RTITB, ITSSAR, AITT, NPORS or equivalent).
- Have previous Counterbalance FLT driving experience.
- Have previous warehouse or distribution experience (preferred).
- Are PC literate, ideally with WMS experience.
- Have good numeracy and literacy skills.
- Can work on their own initiative.
- Have strong teamwork and communication skills.
- Demonstrate a positive, flexible, and proactive approach.
- Take pride in their work and maintain high standards.
- Have basic food hygiene awareness (desirable).
- Are well organised, punctual, and professional in presentation.
What We Offer
- Competitive pay rates.
- Ongoing training and development opportunities.
- Supportive team environment.
- Opportunity for long‑term work and progression.
If you are a hardworking individual with a strong work ethic, a valid Counterbalance FLT licence, and a commitment to safety and quality, we would like to hear from you.
Apply today to start your next opportunity in a dynamic warehouse and distribution environment.
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