Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with a flexible option down to 12 hours.
Availability windows are as follows:
- Sun 19:00–23:00
- Wed 09:00–19:00
- Fri 09:00–18:00
- Sat 09:00–19:00
About the role
The face of Tesco on the road, you will deliver customer shopping trips from Lands’ End to John O’Groats. The role is more than driving – it involves helping customers, providing excellent service, and being a friendly representative of the company.
Responsibilities
- Ensure the van and trays are clean and organised.
- Leave the back yard clean, tidy and clear of rubbish, picking up litter where seen.
- Wash trays as part of the tray wash process.
- Load the van as required and check it for roadworthiness.
- Communicate with customers about changes to their order, including short‑code items and substitutions, and offer refunds for unsatisfied items.
- Treat all products and deliveries with care, as if they were your own.
- Explain to customers that they will not be charged for substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving if early.
- Call the store/centre if running 30 minutes or more late.
Qualifications
- Build relationships with colleagues to create team spirit.
- Be warm and welcoming in interactions with customers and colleagues.
- Respond quickly to changing customer needs and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, balancing home and work.
- Share ideas with managers and colleagues to improve the store for customers.
- Hold a UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than three penalty points.
- Adhere to GB Domestic Driving Rules.
Whats in it for you?
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay‑day weekends – save up to £2,000 a year with the Colleague Clubcard and an additional card for family.
- Access free wellbeing services with a range of resources.
- Life cover of five times pay and an award‑winning pension with matching contributions up to 7.5%.
- Benefits to suit you: discounts, shares, cycle‑to‑work schemes and more.
- Uniform provided and policies to support you for all life’s moments.
- Access to colleague networks where colleagues from a range of backgrounds can connect.
About Us
Our vision is to become every customer’s favourite way to shop, whether they are at home or on the move. Our purpose is ‘Serving our customers, communities and planet a little better every day’. We are committed to diversity, equity and inclusion – everyone’s welcome.
We value flexible working and will discuss how we can support you throughout your application.
Legal and Recruitment Information
We will only recruit individuals who are over the age of 18. Candidates applying for roles that require working before 6:15 am or after 9:45 pm, or involving work in the warehouse, beer, wine & spirits, counters, bakery and driving roles, must be 18 or older.
On occasions when high volumes of applicants occur, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to candidates who attend an interview.
Equality, Diversity and Inclusion
We are proud to be a Disability Confident Leader and are committed to providing an inclusive and accessible recruitment process.
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