Personal Care Assistant

Job Purpose

We’re looking for a kind, reliable, and down‑to‑earth person to support a friendly 40‑year‑old gentleman in Norfolk (NR21). He’s great fun to be around, enjoys a good laugh, and is keen to build his independence and confidence in everyday life.

Location

Norfolk, NR21

Responsibilities

• Be a steady, supportive presence
• Help him feel safe and manage stress or anxiety
• Support with everyday tasks like shopping, budgeting, and household jobs
• Get involved in DIY, gardening, and general home upkeep
• Accompany him to appointments, activities, or days out
• Help him stay organised with routines and medication reminders
• Support him safely if he has a seizure (full training provided)
• Communicate clearly, calmly, and reassuringly, especially during times of stress or when situations need to be explained in a simple and supportive way

Good communication is a big part of this role – both in building trust and helping him feel understood, confident, and at ease.

The kind of person we’re looking for

• Are calm, patient, and have a good sense of humour
• Enjoy a bit of banter and can build a relaxed, trusting relationship
• Have good, clear communication skills and can explain things in a simple, reassuring way
• Are a good listener and able to notice when someone may be feeling overwhelmed or anxious
• Are happy to get stuck in with practical tasks like gardening or DIY
• Are comfortable around dogs
• Can stay aware of what’s going on and spot when extra support may be needed
• Are open to learning and working as part of a wider support team
• Bonus points if you enjoy things like football, music, PC games, or nice cars – but this is not essential

Person Specification

Essential

• Must hold a Full UK Driving License and have access to a reliable car (and be willing to allow dogs in the vehicle).
• Happy and able to perform physical work, specifically gardening and DIY tasks.
• Comfortable and confident around dogs.
• Calm, upbeat presence; has a “thick skin” regarding forthright abuse disclosures and sometimes offensive language.
• Ability to read the room to identify rising stress levels early and prevent escalation.
• A foundational understanding of (or a genuine willingness to learn about) Epilepsy, Trauma‑Informed Support, ASD, and ADHD.

Desirable

• Previous experience supporting individuals with CPTSD or developmental trauma.
• Prior experience or certification in administering emergency epilepsy medication or managing post‑seizure care.
• Practical experience working with adults who have ASD and ADHD, particularly regarding “body doubling” and executive function support.
• Training in “Low Arousal” approaches or positive behavioural support to help manage moments of agitation or anger.
• Natural “cheeky” or personable character who enjoys banter and can build a peer‑like, trusting relationship.
• Enjoyments of football, PC City Building Games, music, and nice cars are a bonus.

Summary Terms and Conditions

• The rate of pay for this position is £13.50 per hour.
• Hours and times of work: two posts of 6 hours per week, exact days and timing will be discussed at the interview.
• The annual holiday entitlement for this position will be equivalent to the work I would normally expect to be done during 5.6 consecutive weeks.
• This position requires the employee to complete the following free annual training: GDPR, Health and Safety, First Aid, COSHH, Personal Care, Autism, Epilepsy.
• A satisfactory enhanced Disclosure & Barring Service (DBS) check, the cost of which will be covered by the employer.
• Satisfactory references from two referees, one of which must be your current or last employer.
• Completion of a satisfactory probationary period of 6 months.

Services

• Personal Care
• Domestic Care
• Social + Leisure activities
• Support to remain independent
• Training
• Safeguarding Adults/Children
• Understanding challenging behaviour
• First Aid
• Autism / Aspergers
• Transportation Full UK driving license
• Own personal car
• Medical Epilepsy Awareness

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