Shared Services Support officer

Job description Shared Services Support Officer Band 3ArmaghTemporaryResponsibilities:Act as point of contact for all customers and clients ensuring that all queries/ issues are cascaded up to the relevant person, if appropriate.Provide high quality administrative support to respective service area ensuring the effective operation of systems and procedures. Input, process, monitor and validate information effectively in a timely manner ensuring accuracy and attention to detail.Assist with the analysis and monitoring of information/statistics.Collate information and assist with the preparation reports, documents and proposals for senior staff within the service area as well as routine advice, guidance and assistance as required.Contribute to the compilation of relevant protocols and procedures for service area.Assist in the development and implementation of relevant systems within the service area.Ensure that stationery stock levels are maintained, replenished and stored securely.Ensure a continual high standard of service is provided to all staff, customers, members of the public and suppliers.Continually seek to improve the service delivered within your service area by committing to attend personal development training, demonstrating a team work ethic and embracing change.Essential Criteria: A minimum of five GCSE’s to include English Language and Maths (Grades A -C) or equivalent qualificationOR18 months relevant experienceApplicants must be willing to undertake REC Level 2 Certificate in Recruitment resourcing within 12 months of commencement of employmentAbility to use own initiative and work independently or as part of a team to ensure that performance targets and objectives are metAbility to prioritise work to achieve set deadlinesEffective communication skills, orally, written and electronically.Knowledge and experience in the use of information technology to include Microsoft office Desirable Criteria1 years’ experience in a recruitment settingHours: Mon – Fri 9am – 5pmHourly rate: £Why use Staffline? At Staffline, we’re here to make your job search easier and more successful. Since 1983, we’ve been connecting talented people with leading employers across the island of Ireland. We offer both permanent and temporary opportunities in a wide range of industry sectors, supported by the tools, resources, and expertise to help you find the right fit…..