Sales Support Administrator

About CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit or follow Carrier on social media at @Carrier.Job DescriptionRole: Sales Support AdministratorLocation: Stockport / onsiteContract type: Full time, permanent As a Sales Support Administrator, you will play a key role in supporting the sales process by managing customer orders, maintaining accurate data in CRM/ERP systems, and ensuring smooth communication between customers and internal teams. Your work will help ensure timely deliveries, high service quality, and an efficient sales operation.What will I be doing?Manage and process customer orders in a timely and accurate mannerMonitor and maintain shared inboxes, ensuring effective communication with customers and internal teamsUse CRM/ERP systems to create, track, and update orders, quotes, and documentationSend order confirmations and proactively communicate any issues or delays to customersSupport Regional Sales Managers (RSMs) with queries and order-related mattersValidate customer purchase orders against quotes and ensure pricing accuracyHandle returns (RMA), credit requests, and related documentationCoordinate with customers to ensure correct delivery details and prevent order issuesPrepare and maintain accurate service and order documentationCollaborate with internal teams to resolve queries and improve processesEnsure all orders are completed, tracked, and updated according to timelinesMaintain high standards of customer service and responsivenessRequirementsExperience in sales support, order management, or customer service rolesExperience working with CRM/ERP systems (e.g. Salesforce or similar)Strong understanding of order processing and sales administration workflowsHigh level of attention to detail and accuracyStrong organizational and time management skillsGood communication skills (written and verbal)Ability to work collaboratively with sales teams and other internal stakeholdersProficiency in MS Office (especially Excel and Outlook)Problem-solving mindset with a proactive and customer-focused approachAbility to manage multiple tasks and work under deadlinesWillingness to learn and adapt to new systems and processesBenefitsCompetitive base salary dependent on experience.Sales bonus25 Days Holiday + bank holidayHoliday purchase schemeCompany PensionCareer progression – we love to build and nurture talent from within, therefore we’ll work with you to achieve your long-term career aspirationsAbout usCarrier is a global leader in intelligent climate and energy solutions across residential, commercial and industrial applications. Powered by cutting-edge technology that combines comfort, efficiency and sustainability, Carrier continuously sets global standards through innovation and expertise.Founded in 1902, Carrier Global is the inventor of modern air conditioning and a pioneer in the heating, ventilation and air conditioning (HVAC) industry. For over a century, Carrier has advanced entire industries, revolutionised comfort, and changed the world forever.We optimise indoor spaces for occupant health and safety while improving energy efficiency. We strengthen and connect the cold chain to preserve, protect and extend the supply of food and medicine worldwide while accelerating the shift to electrification. At Carrier, our inclusive and diverse team works to make a positive difference for people and the planet.Pay RangeThe annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.   Other CompensationThis position may be entitled to short-term cash incentives, subject to plan requirements.Benefits We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.Equal Treatment and Non-Discrimination Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@ We will make every effort to meet your needs in accordance with applicable laws. Application Deadline Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 24 June 2026Job Applicant Privacy Notice Please click on the link below to review the Job Applicant Privacy Notice.Use of AI in Recruitment Technology‑enabled tools may support parts of the recruitment process, with oversight by people….