Location: Bournemouth
Salary: £35,665 per annum
Vacancy Type: Permanent, Full Time (37.5 hours per week)
Home Based, covering Bournemouth, Southampton, Botley, and Gosport
We’re looking for an inspiring and values‑led Retirement Living Regional Manager to lead the delivery of high‑quality, customer‑centred retirement living services across a defined locality.
Responsibilities
- Lead, inspire and develop teams, fostering a high‑performance and customer‑focused culture
- Set clear objectives and take accountability for team performance, outcomes, and KPIs
- Oversee a geographically defined portfolio of retirement living services, ensuring high standards of housing management, compliance, and statutory requirements
- Use data and insight to identify opportunities for service improvement and inclusive community development
- Ensure service charges are transparent, fully recoverable, and compliant with regulations
- Champion health and safety, safeguarding, risk management, and business continuity planning
- Work collaboratively with internal colleagues and a wide range of external partners, including statutory services and community organisations
- Support innovative service design, co‑production with customers, and the effective use of technology
You’ll Bring
- Experience working in a similar housing, care, wellbeing, or community‑based environment
- Proven experience managing and developing teams, including performance management
- A strong track record of delivering against KPIs and driving continuous improvement
- Knowledge of safeguarding, relevant legislation, and best practice relating to older people
- Strong leadership, communication, and stakeholder management skills
- An analytical and creative approach to problem‑solving
- A commitment to equality, diversity, inclusion, and co‑produced services
- Knowledge of health and safety requirements and good practice
- The ability to manage multiple priorities and projects
- Confidence in producing clear reports and communicating recommendations
- Flexibility to work across the locality
Why Join Us?
You’ll be joining a passionate Retirement Living team that focuses on making a real difference to people’s lives. This is a fantastic opportunity to shape services, influence positive change, and be part of an organisation that truly puts customers at the heart of everything it does.
We are a Disability Confident Employer and are working towards accreditation for becoming a Disability Confident LEA.
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