IT Infrastructure Engineer

Salary: £37,280 – 41,771 per year

Requirements

• Education to A level, NVQ level three, BTEC or equivalent in ICT, or relevant experience
• Proven experience of virtualisation technologies and Windows server environments
• Strong organisational skills and the ability to prioritise workload effectively
• The ability to analyse problems and provide clear, practical solutions
• Experience translating technical information into plain English for colleagues
• The ability to work independently and remain calm under pressure
• A collaborative approach and a willingness to support wider team goals

Responsibilities

• Provide third line technical support across server infrastructure
• Support and manage infrastructure platforms, including system configuration
• Maintain core services such as security, compliance, messaging, patching and Microsoft technologies
• Take ownership of support requests, diagnose faults and resolve technical issues
• Work with service desk colleagues, service teams and users to ensure continuous service delivery
• Support and maintain virtual infrastructure and security systems, including upgrades, backups and threat monitoring

Technologies

• ICT
• Support
• Security
• Windows
• DevOps

Benefits

Benefits include generous holiday allowance, access to the Local Government Pension Scheme, family-friendly policies, an employee benefits programme, a salary sacrifice car scheme and Blue Light Card discounts for eligible employees.

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