Vault Officer

We currently have a number of opportunities for Vault Officers to join our team and be a part of our continued success.

As a Vault Officer, you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults, including security and traceability of cash containers (notes and coins) entering, within, and leaving the vault department.

Contract Information

• Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable)
• Hours per week: 39 hours per week, varied shift pattern over a 10-week period. Shifts will fall anytime between 5am to 10pm.

Please upload an up-to-date CV before applying.

Your Time at Work

• Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles.
• Carry out daily vault audits, identify and investigate discrepancies and report to management as necessary.
• Be aware of health and safety issues and ensure all staff are able to work in a safe manner.
• Control exit and entry of vehicles to loading bay(s) and branch where applicable.
• Always adhere to operational standing orders.
• Complete all necessary paperwork and ensure records are retained and stored correctly.
• Carry out any other duties that are deemed reasonable.
• Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service.
• Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times.
• Ensure 5S standards are consistently reviewed and adhered to.
• Be responsible for opening and closing the vaults both routinely and in emergency situations using appropriate security measures.
• Use a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times.
• Prepare consignments of customer funds for dispatch to vehicles.
• Job description will be subject to change in accordance with operational developments and the holder’s expertise.
• Use mechanical handling equipment properly and safely.
• Undertake training activities as required.
• Issue, receive and maintain security of all keys held within the secure area.
• Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches.
• Have a flexible approach to working hours, including weekends and bank holidays, and be willing to adapt plans to meet changing circumstances.
• Undertake other duties that may reasonably be assigned by your line manager or the business.

What makes a successful Vault Officer?

• Confident in communicating at all levels in both written and spoken English.
• Confident following specific procedures and instructions.
• Equipped with an appropriate level of numeracy.
• Capable of working to tight deadlines.
• Have previous experience using IT and computer systems, which is extremely beneficial.
• Comfortable working within a secure, confined and highly regulated environment.
• Willing to undertake shift work.
• Able to work as part of a team.
• Continuously focused on providing a top‑notch service to customers by being efficient, flexible and security conscious.

Key Information and Benefits

• Pension scheme
• Flexible working policies
• We Care – providing 24/7 access to online GP, mental health support and virtual wellbeing
• HSF – Health Cash Plans
• Corporate perks and discounts (Perks @ Work and Home)
• Payroll Giving
• Training and Development Opportunities (including apprenticeships in England)

Job Ref: 1G4S (G629)

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive.

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