Workshop / Service Manager
Location: Tamworth
Salary: £40,000 – £60,000 per annum (depending on experience)
Hours: 45 hours per week | Full Time | Additional hours and weekend work required during busy periods
Contract: Permanent
The Best Connection Tamworth are currently recruiting for an experienced Workshop / Service Manager to join our client, a market-leading specialist in agricultural transmission repair, reconditioning, and replacement based in Tamworth. This Workshop / Service Manager role offers an exciting opportunity to lead a busy workshop within the engineering and agricultural machinery industry.
The successful Workshop / Service Manager will oversee workshop operations, manage engineering teams, and ensure all repairs and servicing are completed safely, efficiently, and to the highest standard. This is an excellent opportunity for an experienced leader looking to develop their career within the engineering and agricultural machinery industry.
Job Role – Workshop / Service Manager (Engineering & Agricultural Machinery Industry)
As a Workshop / Service Manager, you will take responsibility for the day-to-day management of a busy workshop specialising in agricultural transmissions, engine rebuilds, machinery maintenance, and repairs. You will lead a skilled team of engineers, manage workshop scheduling, and ensure customer expectations are consistently exceeded within the engineering and agricultural machinery industry.
Key Responsibilities
- Planning and scheduling all incoming workshop jobs
- Allocating workloads to engineers to maximise efficiency and productivity
- Leading, mentoring, and supporting the engineering team
- Working closely with the Parts Manager to prioritise parts requirements
- Monitoring job progress to ensure work is completed on time and to a high standard
- Ensuring labour hours and parts are accurately allocated to each job
- Signing off completed work ready for customer invoicing
- Liaising with customers alongside company directors, providing updates on repair progress
- Maintaining workshop Health & Safety procedures and ensuring compliance
- Promoting a clean, organised, and safe workshop environment
- Supporting continuous improvement across workshop operations
Requirements
Essential
- Previous experience managing a workshop or service department
- Strong leadership and people management skills
- Excellent organisational and planning abilities
- Confident using modern IT systems
- Excellent communication skills with both customers and colleagues
- Self‑motivated with the ability to lead and develop a successful team
- Professional appearance and attitude
Desirable
- Strong mechanical knowledge of agricultural machinery or plant equipment
- Experience within agricultural engineering, heavy plant, commercial vehicles, or a similar engineering environment
Pay & Working Hours
- £40,000 – £60,000 per annum (depending on experience)
- Permanent, full-time position
- 45 hours per week
- Additional hours and weekend work required during busy periods
Benefits
- Permanent position with a growing and well-established business
- Opportunity to lead a highly skilled engineering team
- Long‑term career progression
- Supportive management environment
- Varied and rewarding role within a specialist sector
The Best Connection is acting as an Employment Agency in relation to this vacancy.
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