Advanced 2nd Line IT Helpdesk Engineer (Remote/Onsite)

Arc, located in Basildon, UK, is seeking a 2nd Line Helpdesk Engineer to deliver advanced IT support and troubleshoot complex issues. The role involves providing support through various channels and ensuring accurate knowledge base updates.

The ideal candidate will have strong technical skills, experience with Microsoft technologies, and a customer-focused approach. Arc offers a supportive work environment and opportunities for ongoing training and career development.

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