Junior Customer Experience Analyst

FirstGroup Internal in Hull is seeking a Customer Experience Analyst (Entry Level) to enhance customer insight and engagement. This role involves resolving complex queries, and supporting service improvement initiatives while collaborating closely with the Contact Centre.

Ideal for graduates eager to start a career in customer engagement, this position requires strong communication abilities, problem-solving skills, and a proactive approach. The company is committed to equality and diversity.

Apply now to be part of a dynamic team dedicated to championing customer experience!

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