Customer Operations Lead – Transform & Deliver Excellence

Royal Mail Group in Bury St Edmunds is seeking a Lead Customer Operations Manager. You will be responsible for leading a team to drive performance while ensuring safety and compliance in delivery operations.

The ideal candidate is a flexible, results-driven leader with strong customer focus, capable of coaching and motivating teams. The role offers a competitive salary starting from £45,888, plus benefits like a 10% bonus and generous pension.

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