Customer Experience Advisor – FCA‑Guided, Office Role

Concentrix is seeking a Customer Support Advisor in Rotherham to provide exceptional service for the BMW brand. This role involves verifying customer identities, documenting interactions, and ensuring compliance with FCA regulations. It offers a vibrant office environment with full training and support.

Successful candidates will possess strong communication skills, a customer-focused mindset, and the ability to support vulnerable customers. Benefits include 28 days of annual leave and access to employee benefits.

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