CRM & Lifecycle Lead – Hospitality Brands

Nightcap is seeking a CRM Manager to drive customer retention, engagement, and lifecycle marketing for a portfolio of late-night hospitality venues. This role requires a commercial mindset with a strong understanding of CRM strategies and data-driven decision-making.

The ideal candidate will have experience in developing targeted campaigns, building automated customer journeys, and optimizing CRM performance across various brands. Strong analytical skills are a must, along with the ability to work collaboratively in a fast-paced environment.

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