About the Team
Canva’s International Supergroup drives growth and adoption across key regions worldwide. This entrepreneurial, cross‑functional team turns bold strategy into culturally resonant execution.
In each country, our mission is to empower all users to design and to make Canva one of the most beloved and culturally iconic brands in the country.
About the Role
This is a senior specialist role within the Localisation Group where you will partner with country teams, product teams, and AI/ML stakeholders to build the technical infrastructure for LOTE at Canva as well as robust processes to ensure Canva is LOTE‑ready from the start. You’ll drive the design and execution of evaluation frameworks, promote innovation across the team, and automate systems that improve the quality, speed, and scalability of localisation across all markets.
This hands‑on, high‑autonomy role calls for someone who loves building new things and can spin multiple plates at once in an environment where priorities shift and initiatives stack up.
What you’ll do
- Partner with product, engineering, and machine learning teams to embed localisation quality signals earlier in the development cycle.
- Establish and maintain documentation on localisation AI tooling, prompt libraries, and evaluation methodologies.
- Lead the refinement of our AI translation pipeline, driving optimisation through prompt engineering and rigorous evaluation processes while determining the optimal balance between AI automation and human translation workflows.
- Contribute to the overall localisation strategy by surfacing data‑driven insights from evaluations and automation systems.
- Establish processes with country teams to propagate learnings across all regions and optimise operations.
- Create and iterate on team strategy, clearly communicating how that strategy rolls up into larger organisational goals and responding quickly to shifts in priorities and timelines.
- Build trust and collaborative culture with country teams and product teams within Canva and shape prioritisation.
What we’re looking for
- Deep expertise in localisation frameworks and technologies, including LLM evals for translation (GPT‑4, Claude, Gemini, open‑source models like LLaMA).
- Familiarity with machine learning techniques (e.g. RAG, LoRA) and translation quality evaluation metrics (e.g. BLEU, COMET).
- Builder’s mindset, meaning you’re comfortable coding scripts and generally just having a go at new things.
- Ability to take things from chaos to clarity and drive through changes and setbacks.
- Understanding how user experience impacts growth and the ability to connect the user journey to opportunities turning localisation initiatives into measurable signals.
- Passion for optimising LOTE user experience and creating culturally grounded evaluation frameworks.
- Ability to document complex systems simply and clearly for broader audiences.
- Speaking multiple languages is a huge bonus.
Also, we’d love it if you had
- Experience with Smartling or other CAT tools.
- An understanding of product growth.
- Some proficiency with SQL/data analysis.
- A tertiary education in linguistics, languages, or localisation.
What’s in it for you
- Equity package – we want our success to be yours too.
- Inclusive parental leave policy that supports all parents & carers.
- Annual Vibe & Thrive allowance to support wellbeing, social connection, office setup & more.
- Flexible leave options that let you recharge or take time to give back.
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