Global IT Service Desk Lead – Hybrid

NECSWS in Tees Valley seeks a Service Desk Team Leader responsible for managing a diverse IT team across multiple locations. This challenging role involves incident management and service delivery, ensuring high-performance levels.

The successful candidate will lead service desk operations aligned with ITIL standards and support continuous improvement strategies, working in a hybrid environment. A competitive annual salary ranges from GBP 33,500 to GBP 37,500, alongside attractive benefits including private medical cover and paid holidays.

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