Family Support Officer

Company: Positive-Futures-Recruitment
Apply for the Family Support Officer
Location: Leatherhead
Job Description:

Job Title: Family Support Officer – DDSL

Location: Effingham, Surrey

Salary: £28,249 – £31,465 dependent on qualifications. Plus £2000 Welcome bonus for a candidate with SEN Experience

Hours: 40 hours per week – Term Time Only. Start time 8.15am, Finish times: Mon/Tue/Wed 4.45pm, Thu 5pm, Fri 4pm.

The role

As Family Support Officer, you will work with our DSL/Pastoral lead and the therapy team to support families of students aged 11 to 16 years with ASD and other associated difficulties.

Key Duties

  • Act as a role model and support the development of supportive relationships between home and school.
  • Coordinate the effective implementation of the Attendance Policy.
  • Monitor and report on pupils out of school and those with concerns around attendance.
  • Liaise with parents/carers who are open to family support and early help to ensure a multi-disciplinary approach.
  • Provide appropriate training to staff through CPD.
  • Provide therapeutic support to pupils who are struggling to engage in class-based learning or school, in consultation with the therapy team and key members of the teaching team, with the aim of re‑engagement in class.
  • Track attendance and provide data for SLT and Governors.
  • Provide data for SLT and Governors on family support and early intervention work undertaken.
  • Ensure all relevant monitoring, recording and reporting has been completed, ensuring compliance with relevant policies, procedures and legislation.

Experience / Qualifications

  • GCSE Maths and English (Grade 4 or equivalent) is essential.
  • A relevant professional qualification / Level 3 working with children and young people.
  • L3 in working with children and young people is highly desirable.
  • Qualifications in psychology or social care would be desirable.

Benefits

  • Life assurance
  • Enhanced pension
  • Welcome bonus payable in two payments – 50% following successful completion of probation and 50% after one year of service.
  • Perkbox – offering high street discounts.
  • Employee assistance programme
  • Car lease scheme
  • Fully funded training and qualifications.
  • Bike to work scheme.
  • Free membership to our Health cash back plan – claim back money on services such as dental, optical, physio and many more.

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Posted: July 8th, 2026