Company: GBS

Apply for the Student Success Tutor – Greenford

Location: London

Job Description:

Department: Student Support

Location: London Greenford Campus (On‑Site)

Type of Contract: Permanent /Full‑Time

Salary: £32,000 Per Annum

Our Vision: Changing Lives through Education

Please note: this role is not eligible for sponsorship!

Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction)
Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities Student organisational and learning support:
Be proactive in identifying and supporting students who may be at risk. This will include, finding students before or after class, calling students, and following up with students once support/initiatives are put in place
Support students with workload management and life organisational skills. Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back
Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.

Experience of working in FE/HE and in academic coaching
Experience of working in a widening participation environment or experience as a teaching assistant
Bachelor’s degree
Effective people, organisational and conflict management skills
Ability to be flexible to work days, evenings and weekends as required.

Evidence of performance to the highest standards of professionalism within a student focused service approach
Excellent communication skills (verbal and written)
Committed team player and able to work under pressure to tight timelines
Demonstrate a proactive outlook to work

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Posted: July 8th, 2026