Salary: £? – ? per year
Requirements:
- No experience necessary, but a willingness to learn IT
- Demonstrable passion for technology
- Forward thinking and a problem solver
- Ability to juggle tasks and prioritize correctly
- Keep up to date with new technologies
- Approachable
- Ability to work as part of a team and independently when needed
- Full UK driving license
Responsibilities:
- Directly resolve end user hardware and software issues
- Communicate with users from acceptance to completion of tasks
- Reach out to senior IT staff for guidance on higher-level issues
- Set up and configure new systems
- Troubleshoot and repair software and hardware issues
- Install software
- Keep operating systems, software, and drivers updated
- Inventory new systems and manage excess systems and peripherals
- Manage equipment at customer sites if needed
- Keep users updated on the status of system repairs
- Advise our manager and senior IT staff of end user policy violations
- Support PCs in an Active Directory environment
- Research and troubleshoot software and hardware issues
- Resolve malware and antivirus infections
- Assist with onsite installations of CCTV, PC and server hardware, door access control, and related equipment as needed
Technologies:
- Active Directory
- Azure
- Hardware
- Support
- Microsoft 365
- Microsoft Intune
- Windows
- Office 365
- Cloud
- Android
- LAN
- Mobile
- Network
More:
We are a hybrid employer based in Newark-on-Trent, Nottinghamshire, with occasional travel to customer sites across the UK. This is a part-time Junior IT Technician role working around 15 hours per week initially, with flexible days and a mix of home and office working. We provide on-the-job training from experienced consultants and offer the opportunity to learn Microsoft 365, Azure, Windows Server roles, Active Directory, DHCP, DNS, VoIP, networking, NAS/SAN, door access control, CCTV, Windows 10/11, Microsoft Intune, and more. Our benefits include £12.75 per hour, a company pension scheme with a 4% employer contribution, prorated annual leave, company polo shirts and hoodies/fleeces, and top‑of‑the‑range technology for home working, with mileage paid when using your own vehicle or access to a company van when available.
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