Assistant Manager – Guildford

Are you ready to lead with heart in a vibrant, community-driven setting? Coppa Club is on the lookout for a passionate and proactive Assistant Manager to help shape unforgettable guest experiences and nurture a thriving team.

Role Overview

As an Assistant Manager, you will be a key player in delivering our signature Coppa experience. Your responsibilities include leading the day‑to‑day operations, supporting the team, ensuring smooth service, elevating the guest journey, motivating and mentoring staff, driving performance, shaping training initiatives, and building community relationships.

Responsibilities

• Oversee day‑to‑day operations and support the team.
• Ensure a welcoming atmosphere and uphold high service standards.
• Motivate, mentor and maintain a culture of excellence.
• Support financial goals through planning and cost control.
• Shape training initiatives and encourage career progression.
• Build relationships with the local community and represent the Coppa spirit.

Qualifications

• Proven experience in hospitality management with a people‑first, hands‑on approach.
• Passionate about creating warm, memorable guest experiences.
• Collaborative and thrives in a team environment.
• Adaptable, stays cool under pressure, embraces a dynamic pace.
• Strong problem‑solving skills and confident decision making.

Benefits

• Stream Access – track, manage and access earnings instantly.
• 50% off food and soft drinks across all brands.
• Free meals during shift – a selected menu available during breaks.
• Long Service Rewards such as extra holidays and private healthcare access.
• Hotel discounts – reduced rates at award‑winning properties.
• Event space savings – 50% off private hire bookings.
• Wellbeing support – mental health, legal guidance, financial advice.
• Retail discounts – savings from top brands.
• Apprenticeship programmes – tailored to career goals.
• Enrichment days and team events.

We believe in creating spaces where people feel at home—from our guests to our team.

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