Adult Social Care Customer Experience Advisor (On-site)

Sandwell Metropolitan Borough Council is looking for a Customer Service Advisor, where you’ll enhance the customer experience for individuals accessing Adult Social Care services. You’ll be crucial in promoting wellbeing in local communities.

Responsibilities include handling calls, communicating clearly, and delivering excellent service. The position offers opportunities for career development and a collaborative work environment. Note that this is an on-site role with no hybrid options available.

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