Front of House Team Member (Bank)

Position Overview

Front of House Team Member in Edinburgh. Part time with an hourly rate of £13.10. Work is not tied to a fixed schedule; you will be called on an ad hoc basis to meet the needs of the business and your availability.

Key Responsibilities

• Provide exceptional, efficient customer service to all club members and visitors.
• Support the smooth running of reception and café areas.
• Create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries with care and helpfulness, ensuring everyone feels valued.
• Support the café team by preparing and serving fresh, healthy food and drinks.
• Maintain a high standard of swimming ability and be willing to undergo on site training to cover Lifeguard breaks.

Required Skills & Qualifications

• Confidence and empathy for excellent customer care.
• Strong communication skills, both face to face and by telephone.
• Flexibility, motivation and initiative.
• Basic computer skills, including Word and Excel.
• Ability to swim to a high standard.

Benefits

• Holiday in line with the Working Time Directive.
• Access to the Pension Scheme.
• Discounted gym membership at £35.00 per month.

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