Reservations & Revenue Lead

Grantley Hall in Harrogate is seeking a motivated team member to oversee guest enquiries and ensure exceptional customer service across the Front Office and Operational teams. The ideal candidate will have a strong customer service ethos and the ability to work both independently and as part of a team.

Responsibilities include monitoring team performance, training new members, and ensuring compliance with company standards. The position offers a vibrant work environment in a five-star luxury hotel.

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