Membership Sales Advisor – Leisure Solutions Community Trust, Oxford

Company: Serco Group Plc
Apply for the Membership Sales Advisor – Leisure Solutions Community Trust, Oxford
Location: Oxford
Job Description:

Job Overview

At Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for a Membership Sales Advisor to join our Team. As a Membership Sales Advisor in our Contracts Commercial team, you will play a key role in promoting fitness and wellbeing within the community by driving membership sales and showcasing the value of our facilities. You will build trust with customers, helping them find the right membership options and creating a welcoming environment for everyone to start or continue their fitness journey.

Responsibilities

  • Promote the centre’s products, services, and membership options to prospective customers.
  • Conduct engaging tours of the facilities, showcasing services and benefits.
  • Support lead generation activities and contribute ideas to grow membership.
  • Drive sales performance to meet and exceed targets.
  • Maintain and update the customer database accurately.
  • Monitor competitor activity and local promotions to stay informed.

Qualifications

  • 1‑2 years’ experience in account management, business development, sales or marketing, ideally within leisure or fitness.
  • Strong communication and interpersonal skills.
  • Excellent organisation and time management skills.
  • Confident working in a target‑driven environment.
  • Good IT skills.

Vetting and Checks

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Schedule

Part‑time, 20 hours per week across 3 or 4 days including Saturday or Sunday. The nature of the job may require work to be undertaken in the evening.

Salary

£29,323 (pro rata based on 20 hours per week) plus excellent benefits.

Benefits

  • 21 days holiday plus bank holidays (pro rata).
  • Pension: Up to 6% contributory pension scheme.
  • Training and development: 1,100+ internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
  • Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, 24/7 access to a virtual GP service.
  • Discounts across around 1,000 retailers, including food, clothing, days out, entertainment and travel.
  • Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from monthly pay to the Serco People Fund Charity.

Equality Statement

The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application.

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Posted: July 8th, 2026