Retail Security Officer (Primark Ballymena)

Retail Security Officer (Primank Ballymena)

Position: Retail Security Officer

Hours: 12+ hours per week

Rate of Pay: £13.50 per hour

Location: Ballymena Primark

A fantastic opportunity has arisen within Bidvest Noonan for a Retail Security Officer who will work at our client’s well‑known site. The role reports directly into the Regional Manager and requires high‑quality guarding and excellent customer service to both our clients and service users.

Responsibilities

• Act as a visual deterrent in store
• Liaise with police and other emergency services
• Report incidents and write incident reports
• Conduct internal and external patrols
• Ensure all training from the client and Bidvest Noonan is completed and adhered to while on duty
• Frequently liaise with store management weekly or daily to discuss store inventory results, high‑loss products and findings during patrols to reduce loss via theft in store
• Meet and greet customers in a professional and friendly manner
• De‑escalate situations
• Report all incidents via the client‑specific link and to the Bidvest Noonan Control Room

Key Requirements

• Valid SIA licence (essential)
• Strong communication skills
• Smart appearance and company uniform at all times
• Ability to work on your own initiative in a productive manner
• Ability to handle conflict situations in a professional manner
• Complete all necessary paperwork daily
• Liaise with store management and provide timely, professional advice on findings of patrol and other criminal activity

Benefits

• Full uniform supplied
• Paid holidays
• Ongoing training
• Progression opportunities

Equal Opportunity / EEO Statement

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We welcome applicants from the Armed Forces community and people from diverse backgrounds and identities.

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