Location: Folkestone, GB
About the Role
Join our Life & Health Business Operations team and help deliver accurate, high‑quality operational support across our global reinsurance business. You’ll process financial transactions, support client servicing activities, and help ensure data is accurate and complete while developing your knowledge of reinsurance operations.
This is a great opportunity for someone who enjoys working with data, solving problems and collaborating with others in a supportive team environment.
What you’ll do
- Process premium, claims and accounting transactions accurately and within agreed service standards.
- Support cash management and financial accounting activities.
- Build positive relationships with clients and colleagues, responding to queries in a timely and professional manner.
- Monitor data quality and investigate discrepancies with support from the team.
- Follow established processes and controls to ensure accuracy and compliance.
- Contribute ideas to improve processes and ways of working.
- Work collaboratively with colleagues to achieve team objectives.
- Support operational projects and change initiatives where required.
About the Team
The Life & Health Business Operations team supports the administration of reinsurance business by processing client accounts, managing financial transactions and maintaining high‑quality operational data. Working collaboratively across global teams, we help deliver excellent service to our clients and support Swiss Re’s financial performance.
About You
You will be someone who:
- Has excellent attention to detail and enjoys working with numbers and data.
- Can prioritise work and manage deadlines.
- Is confident communicating with colleagues and clients.
- Enjoys learning new systems and processes.
- Works well as part of a team and takes a proactive approach to problem solving.
- Is adaptable and keen to develop new skills.
Skills & experience
Essential
- Experience in an administrative, operational, finance or customer service environment.
- Good analytical and organisational skills.
- Experience using Microsoft Office applications, particularly Excel.
- Strong written and verbal communication skills.
Desirable
- Experience within insurance, financial services or reinsurance.
- Knowledge of accounting or financial processes.
Compensation & Work Model
The salary for this position will be shared with you during the interview process.
The company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
Equal Opportunity Employer
We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability and we ensure a fair hiring process.
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