Company Description
Would you like to work for a company where hospitality is a work of heart, and you can be all you are? Our purpose is to pioneer the art of responsible hospitality, connecting cultures with heartfelt care. With over 330,000 hospitality experts in more than 40 hotel brands, we nurture a real passion for service and achievement beyond limits. Join a dynamic and collaborative environment where agility, creativity, and performance are key.
Job Description
Drive revenue performance across franchise hotels by providing expert guidance, identifying performance gaps, and influencing franchise partners to implement effective commercial strategies. The role focuses on improving RevPAR, Net RevPAR and RGI through close collaboration, proactive support and consistent follow‑up, ensuring strong hotel engagement and successful delivery of key revenue initiatives.
Main Accountabilities
- Drive RevPAR, Net RevPAR and RGI improvement across franchised hotels through expert commercial guidance.
- Proactively identify performance gaps and ensure hotels receive clear, actionable recommendations.
- Influence franchisees to adopt the right revenue levers through strong proximity, persuasion and data‑driven insights.
- Build trusted relationships with franchise owners to secure alignment on commercial priorities and performance expectations.
- Coordinate with RMoD (when relevant) or RM Services & Product dept as well as Operations to ensure consistent topline strategies across franchised hotels.
- Monitor performance rigorously through structured routines and KPI governance, ensuring follow‑through and measurable impact.
- Ensure all performance levers are available and measured, building the capabilities needed to accelerate business growth and secure expected results for openings and ramp‑ups.
Qualifications
- Experience in B2B, B2C, top line / commercial, or hotel operations within hospitality.
- Proven track record improving hotel satisfaction and commercial performance metrics.
- Experience leading multi‑hotel or regional teams.
- Strong influencing and communication skills.
- Deep understanding of commercial initiatives, brand standards and client experience levers.
- Analytical mindset with ability to translate insights into clear action plans.
- Fluent in English.
Our Commitment To Diversity & Inclusion
We are an inclusive company. Our ambition: attract, recruit, and promote a diverse range of talents.
Your information will be kept confidential according to EEO guidelines.
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