Cardiology Admin Volunteer – Wycombe Hospital

Cardiology Admin Volunteer – Wycombe Hospital

About this role

At Buckinghamshire Healthcare NHS Trust, we have a simple vision – Safe and Compassionate Care Every Time. Volunteers help to enhance the patient experience and complement the work of paid members of staff.

Commitment

A minimum of 3 hours a week for a minimum period of 6 months. Monday to Friday (anytime between 08:00-17:00 and minimum 3 hours)

What are the key tasks? (non clinical role)

• Greet patients coming to the department, check them off the clinic list and show them to the waiting area
• Be a friendly face and welcoming to patients coming to the department
• Make calls to patients to confirm their attendance
• Fold letters
• Act as a link between patients and clinical teams

What isn’t expected

• Provide counselling and therapy
• Give medical advice
• Administer medication or provide intimate care

What skills, knowledge and experience are helpful in this role?

• Patient and calm manner is essential
• Motivated and enthusiastic
• Always ensures confidentiality
• Ability to work as part of a team
• Flexible
• Friendly and approachable
• Good communication skills
• Good interpersonal skills and able to interact with a diverse range of people
• Would understand and apply CARE values

Essential requirement/commitment

• Volunteers must be over 18 years.
• All Volunteers will require a DBS check.
• Participation in the training relevant to your role and confidential discussion of any reasonable adjustments required to meet your needs.
• To live our values through your volunteering role.

What will we provide and what you can expect from this opportunity

• Join an enthusiastic volunteering team of people who want to make a difference, just like you.
• Supervision and support from a dedicated member of staff.
• Learn new skills and develop existing skills.
• Contribute to your personal development and confidence.
• You will be making an important contribution to your local community throughout your volunteering journey at the hospital.
• Annual refresher training.
• The opportunity to demonstrate a wide range of attributes and commitment.
• You can apply online at http://bttr.im/hoduc

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