Head of Talent (Talent Acquisition, Learning and Talent Development)

Job Description

Descriptionn

A newly created role within our People and Purpose Team, the company are looking for an experienced Global Head of Talent to lead the end-to-end talent strategy across the company.

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Reporting directly to the CPO this is a senior leadership role within the People and Purpose Team. This role will act as the owner of the global talent journey, bringing together Talent Acquisition, Learning & Development and Talent Management under one global remit. You will lead the shift from fragmented talent activity to a more structured, scalable and commercially focused global model.

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Leading the Talent Acquisition and Talent Development teams, you will ensure a seamless experience across attraction, hiring, onboarding, development, succession planning and internal mobility.

nWhat You Will Do:nTalent Strategyn

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• Develop and deliver a global talent strategy aligned to business objectives and future workforce needs.

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• Create a connected, end to end talent framework that supports employees from attraction and onboarding through development, progression and succession.

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• Build an integrated approach to talent acquisition, development, succession planning and internal mobility.

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• Establish clear global standards and consistency across talent practices, whilst allowing for local flexibility.

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• Design and implement an early careers program that will aim to covert emerging talent into impactful, long-term contributors who deliver future skill requirements.

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Lead and develop the Talent Acquisition and Talent Development teams, creating a high-performing and collaborative function.

nTalent Acquisition & Employer Brandn

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• Lead global recruitment and attraction strategies, reducing the reliance on agency hiring and strengthen internal recruitment capability and direct sourcing.

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• Develop the company's employee value proposition and employer brand strategy.

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• Develop diverse talent pipelines and ensure an exceptional candidate experience.

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• Define and embed consistent, skills-based assessment and selection frameworks aligned to culture and performance.

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• Oversee recruitment partners, supplier strategy, talent acquisition technologies and analytics.

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nTalent Development & Learningn

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• Design and deliver a structured global learning strategy, including scalable “always-on” digital learning.

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• Design and implement development frameworks, career pathways, and talent initiatives that support growth and retention.

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• Design and deliver leadership development programmes tailored to various leadership levels based on job architecture.

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• Launch a robust apprenticeships program that will utilise our Levy (UK) and be the vehicle to deliver the Leadership Development Program and Early Careers Programmes.

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• Embed tools and frameworks (e.g. behavioural insights) to improve leadership effectiveness and team performance.

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• Ensure learning investment is targeted, impactful and aligned to priority capability gaps.

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• Oversee learning technologies, compliance training and learning effectiveness.

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nSuccession Planning & Talent Managementn

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• Develop robust succession planning and talent management frameworks across all markets.

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• Embed frameworks to utilise performance data allowing us to identify and develop high-potential talent and future leaders.

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• Support workforce planning through talent mapping and capability assessments.

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• Drive internal mobility and career development opportunities.

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nTalent Insightsn

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• Establish meaningful talent metrics and reporting.

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• Use data and external market insights to inform talent decisions and measure impact.

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• Improve transparency and oversight of investment across learning, recruitment and talent initiatives, strengthening control and return on investment.

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nStakeholder Managementn

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• Act as the subject matter expert for Talent Acquisition and Talent Development.

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• Partner with senior leaders to deliver talent solutions that support organisational growth, capability and performance.

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• Work closely with People Partners and Centres of Excellence (e.g. Reward, Finance, IT) to ensure a joined-up and commercially effective approach.

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• Build strong cross-functional relationships to embed talent strategy into business planning and workforce decisions.

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nWhat We Are Looking For:n

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• Combined expertise across Talent Acquisition, Learning & Development and Talent Management within a global (focusing on UK and USA), fast-paced organisation.

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• People Developer: experience coaching and developing high-performing Talent Acquisition and Learning & Development teams.

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• Strategy Design and Implementation: we need someone who can build things from infancy, with previous experience building the infrastructure and frameworks.

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• Transformation and Change Management: this role needs a true visionary who can influence our transformation and support stakeholders through change to land the strategy successfully.

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• Project Management: strong regard for building and managing the Talent Roadmap, delivering milestones to standard and on time.

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• Commercial Awareness: applies commercial rigour to ensure talent initiatives align to business priorities and enable us to deliver the goals efficiently.

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• Collaboration: builds connectivity across the business, builds things with the team and business stakeholders, and includes others in the journey.

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• Problem Solving: able to overcome barriers and obstacles, removes friction and blockers, and approaches challenges with abundant thinking.

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• Analytical: builds the metrics and utilises the metrics to lead with data-driven decision making, comfortable measuring impact.

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• Experience within retail, beauty, luxury or FMCG environments is advantageous.

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nBenefitsn

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• Hybrid and Flexible working: we are based three days per week in Baker Street (London) and two days Working From Home. This is a 37.5 hour per week contract, modelled off 9am – 5:30pm. Core hours are between 10am – 4pm.

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• 27 days holiday plus your birthday off.

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• Two weeks Work-From-Anywhere.

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• Generous staff discount on the company products and spa treatments, plus L’OCCITANE Group brands.

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• Enhanced parental leave policies.

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• Income Protection and Life Assurance.

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• Company pension scheme.

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• Employee Assistance Programme.

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• Cycle to Work Scheme, Season Ticket Loan, and service awards.

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