Application Support Manager – SQL & SQL Server

n At System C, our technology plays a vital role in supporting local authorities to deliver effective social care services. We are looking for an experienced Application Support Manager to lead a specialist support team working with Liquidlogic’s market-leading social care and case management software.n As Application Support Manager, you will have overall responsibility for an Application Support team, ensuring customers receive timely, high-quality support. You will work closely with Application Support Engineers, Implementation teams, and other internal departments to resolve complex issues and support smooth customer transitions from implementation into live service.Leading and line managing an Application Support team, including performance reviews and wellbeing support n Working closely with Application Support Engineers to resolve complex problems n Analysing support demand to identify recurring or high-volume issues n Supporting smooth handover from implementation into live support n Proven experience leading an application or software support team n Strong prioritisation and decision-making skills in live support environments n Strong technical experience with SQL Server and writing SQL or T-SQL queries to resolve data issues n We offer a collaborative environment, flexible working, and opportunities to grow while making a meaningful impact.n Apply today to lead a team that supports technology making a real difference to people’s lives….