Director of Delivery – Office or Hybrid

Company: Kainos
Apply for the Director of Delivery – Office or Hybrid
Location: Birmingham
Job Description:

Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.DELIVERY MANAGERAs a Delivery Manager (Manager) at Kainos, you will be responsible for ensuring that Kainos’ innovative digital services and platforms meet the user need and the outcomes agreed between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards. You will leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers.   Delivery Understand critical success factors for the project (beyond the traditional measures: on time, on budget and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors. Be responsible for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.).  Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.  Put people first & develop others – You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance n Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the project. Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle. Effectively manage project risks and issues, escalating where appropriate.   Comply, and ensure team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, at all times. Business Development & Account Management Support future growth by working closely with Sales, Account Leads & Account Management teams, assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business. Understand the contracts and commercial terms applying to our projects and ensure that Kainos is not compromised by non-compliance. Professional Development and Growth n Contribute to continuous improvement initiatives within the Management Capability. Encourage innovation in technology and process both within the project and outside the project.   AI ENGAGEMENT MANAGERAs an Engagement Manager in Kainos, you’ll fully manage the successful implementation of solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. You’ll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, staffing, milestone tracking, commercial management and customer satisfaction.Commercially managing the implementation of solutions from pre-sales through implementation to hand over to AMS (Application Management Services). Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction. Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic. Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms. Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer. DELIVERY MANAGER  Minimum of 2 years demonstrable success managing the delivery of technology-based projects using agile methodology n Substantial experience in managing and leading project teams including line management responsibility. Financial Services, Health or Government).  Broad technology experience, awareness of current technology trends and a solid understanding of contemporary software engineering practices and behaviours. Experience of adhering to robust project governance and technical quality standards. Strong commercial awareness and sound understanding of project dynamics. Highly flexible (including a willingness to work away from home base). We are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider community.AI ENGAGEMENT MANAGERMinimum of 2 years of experience in implementing successful software projects within a consulting environment/ IT services environment n~ Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service management n~…

Posted: July 9th, 2026