Job Description
hackajob is collaborating with BNY to connect them with exceptional professionals for this role.
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Role Purpose Accountable for shaping and driving a client-focused product strategy across the end-to-end solution lifecycle. The role ensures product decisions balance client needs, service impacts, commercial outcomes, and platform priorities.
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Primary Accountabilities |
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– Define and maintain the product vision, roadmap, and priorities aligned to platform strategy.
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– Define and own the Client Journey and Client Management through out the Product Journey
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– Own end-to-end solution thinking, ensuring product design considers delivery, service, client experience, and operational impacts.
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– Partner with sales and business stakeholders to assess service components, support solutioning, and inform go-to-market and pricing decisions.
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– Use client, market, and competitive insights to identify unmet needs and growth opportunities.
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– Monitor product performance across value delivery, client outcomes, service quality, and financial results.
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– Manage product-related risks, escalations, and regulatory or compliance considerations.
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– Align cross-functional teams and stakeholders to deliver against agreed business outcomes.
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Leadership Expectations |
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Act as the key connector across product, client service, sales, platform leadership, and delivery teams.
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Make clear tradeoff decisions across scope, timing, value, and risk.
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Drive accountability for outcomes, not just delivery.
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Escalate issues early and support resolution across organizational boundaries.
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Success Measures |
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Clear, prioritized roadmap aligned to business and client needs
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Improved client experience and service performance
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Stronger commercial outcomes, including revenue growth or retention support
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Effective management of risk, compliance, and delivery dependencies
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Better cross-team alignment and execution against platform goals
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At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
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Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
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