Job Descriptionhackajob is collaborating with QBE Insurance to connect them with exceptional professionals for this role.
Time Type: Full time
Worker Type: Employee
The purpose of this role is to manage and enhance a team responsible for chasing, settling, and allocating debtor transactions within the Credit Control department. This role involves overseeing the day-to-day operations of the team, ensuring workflow efficiency, and reducing outstanding debt. Additionally, the role requires providing leadership, direction, and coordination to achieve targets and goals in credit control activities.
Chelmsford
- 12 Months Secondment, full time (hybrid)
The opportunity
This is an exciting opportunity to join our Chelmsford based Credit Control team as a Team Leader on 12 Months Secondment basis.
About QBE
- At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Set monthly collection targets and monitor individual team members’ progress
- Foster a culture of continuous improvement, accountability, and collaboration within the team
Experience in the insurance industry is not essential
- Proven track record in team management with emphasis on quality
•
Experience in credit control, customer service, and managing complex relationships
- Experience working with senior management
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!•
30 days holiday a year with the option to buy up to 2 additional days
- Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. • Private medical insurance – we fund fully comprehensive private medical cover for you and all the family. • Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. • Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad. • Sustainable investing – we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet’s future, as well as your own. • Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year – QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year • Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today
- Your career. At the heart of it.
Skills
Account Reconciliations, Adaptability, Communication, Critical Thinking, Customer Service, Customer Value Management, Financial Data Reporting, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Payment Systems, Risk Management, Strategic Leadership, Team Management
How to Apply
- To submit your application, click “Apply” and follow the step by step process.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
…