Chief Customer Solutions & Retention

The Portfolio Group in Manchester is seeking a Customer Solutions and Retention leader to drive client engagement and retention strategies. This role offers a unique opportunity to lead a team and work cross-functionally with Sales and Technology, aiming to improve service delivery and customer satisfaction.

The ideal candidate will have experience in a SaaS or Professional Services environment, demonstrating strong leadership and a solutions-focused approach. An excellent package including bonus and benefits is offered.

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