Please only apply if you are located within reasonable commuting distance of our Ministry at Colliers Wood and can work in person at least 3 days per week, have the right to work in the UK, and possess the relevant experience required for the role.
Join the magic at Biscuiteers
Biscuiteers is the award-winning luxury gifting brand often called the NET-A-PORTER of biscuits. Since 2007, we’ve been hand‑icing joy into every biscuit—around 3 million in 2025 alone.
Alongside our thriving eCommerce business, we run a Notting Hill boutique and ‘School of Icing’ experiences, and partner with corporate and wholesale clients on bespoke creations.
Guided by our values—Innovative, Collaborative, Entrepreneurial and Driven—we bring creativity, energy and results into everything we do.
Digital Marketing Executive
We’re looking for a proactive and organised Digital Marketing Executive to support across Paid Media, CRM and Ecommerce. Working closely with the Head of Marketing, this is a brilliant role for a creative individual to build experience in a range of digital marketing disciplines and make an impression in a small collaborative marketing team.
CRM & Lifecycle
- Assist in the execution of CRM campaigns across Email, SMS, Push Notifications, and Direct Mail
- Support the creation and optimisation of automated customer journeys
- Help maintain audience segmentation and personalisation initiatives
- Support the coordination of loyalty programme communications
Ecommerce
- Support our Assistant Ecommerce Manager with the day-to-day running of our website including:
- Product cataloguing and uploading
- SEO optimisations and content writing
Paid Media
- Support the day-to-day management of Meta and Google Ads campaigns
- Assist with campaign setup, including:
- Work with creative teams to coordinate campaign assets
- Campaign budgeting, tracking and reporting
Reporting & Analysis
- Produce regular performance reports
- Track KPIs (ROAS, CPC, CPA, CVR)
- Turn insights into actionable recommendations
What you’ll bring
- 1-2 years in performance/digital marketing (ideally retail)
- Hands‑on experience with Meta & Google Ads
- CRM and lifecycle marketing experience (e.g. Klaviyo, HubSpot)
- Eagerness to learn and develop within digital marketing
- Good communication skills and the ability to work collaboratively across teams
Why you’ll love it here
- Shopping – 35% staff discount on all our beautiful products
- Food – Daily breakfast provided to keep you fuelled
- Travel – Cycle to Work Scheme available
- Bring your friends – Staff referral scheme with up to £500 reward
- Birthday treats – A gift to celebrate your special day
- Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards
- The Future – Automatic pension contributions with ethical fund options
What our team says about us
“The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop.”
“A good place to learn in a fun, energetic environment with a knowledgeable and passionate team.”
“There are lots of great people within the business and collaboration happens cross departments.”
“I love being part of a team where everyone I work alongside is deeply committed and genuinely enthusiastic about what they do.”
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