Helpdesk Team Lead — Pod-Based IT Support

Company: Softcat
Apply for the Helpdesk Team Lead — Pod-Based IT Support
Location: Manchester
Job Description:

Softcat is seeking a Helpdesk Team Leader to oversee Pods within their Internal Technology Team. This role involves balancing technical support with operational oversight and ensuring team effectiveness.

The ideal candidate will possess excellent customer service skills and experience with Microsoft technologies like Azure and O365. The company promotes a hybrid working model, allowing for flexibility and a supportive environment for all employees.

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Posted: July 9th, 2026