Quality Assurance Specialist – Transfers (Hybrid, Manchester)

Interactive Investor Plc is seeking a Quality Assurance Officer for its Transfers Team in Manchester. The role involves quality assurance reviews of Transfers Case Handlers, ensuring compliance while providing excellent customer service. You’ll coach team members to enhance performance and review transfer journeys against quality standards.

This position offers a blend of office and remote working, aiming for continuous improvement in service quality. Benefits include a robust pension plan, private medical insurance, and generous annual leave.

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