Company: Nest Pensions
Location: London
Job Description:
Nest Pensions is seeking a service quality lead to enhance quality service for millions of members. The candidate will lead quality assurance efforts, drive performance improvements, and manage a high-performing service quality function. You will work across teams and with third-party partners to ensure better customer outcomes. This role includes office attendance in Canary Wharf, London, and offers various flexible working options.
Candidates should have proven experience in quality assurance and strong analytical skills. A background in pensions or regulated environments is beneficial. Join us to make a significant impact.
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Posted: July 9th, 2026