Role Overview
Devon County Council is looking for three Stakeholder Relations Officers to join our Highways Intelligence Group. The role involves helping communities, businesses, councillors and other stakeholders stay informed about highway works across Devon. Your work will build trust, reduce community impacts and support the delivery of vital infrastructure improvements.
Key Responsibilities
- Plan and coordinate engagement activities for a wide range of highway works and infrastructure projects.
- Work closely with officers, councillors, contractors, businesses and communities to share information clearly and at the right time.
- Identify potential stakeholder concerns and support responses to enquiries.
- Prepare communications and contribute to a consistent, proactive approach to engagement across the service.
- Support the delivery of projects ranging from routine maintenance to major road improvements, bridges, cycle routes and footways.
- Explain the council’s environmental and net zero ambitions to stakeholders.
- Maintain accurate records of engagement activities and stakeholder feedback.
- Work within a small, supportive team and collaborate with technical and operational colleagues.
What We’re Looking For
- Build positive relationships with a wide range of stakeholders.
- Communicate clearly and confidently, both verbally and in writing.
- Listen to concerns and help identify practical solutions.
- Stay organised and manage competing priorities.
- Collaborate with technical colleagues and operational teams.
- Use good judgement when dealing with sensitive or high‑profile issues.
- Bring a positive, professional, and proactive approach to work.
- Have confidence and fluency in English.
- Hold a good understanding of project delivery and stakeholder engagement (no highways expertise required).
Location & Working Arrangements
The role is contractually based in Exeter but offers flexibility to work from satellite offices across North, South, East and West Devon. Hybrid working arrangements are available and can be discussed during the interview process.
Benefits
- Competitive salary.
- Career development and progression opportunities.
- 26 days annual leave, increasing to 31 days after five years’ service.
- Additional leave after five years, up to 20 years of service.
- Training to support career goals.
- Mentor support for professional qualifications.
- Flexible working hours and up to 24 flex leave days per year.
- Bank holiday leave (typically 8 per year).
- Access to Vivup employee benefits, Stagecoach Southwest discounts and cycle‑to‑work scheme.
- Generous pension scheme.
Equal Opportunities Statement
Devon County Council embraces the positive benefits of a diverse workforce and is committed to providing an inclusive and safe environment. We welcome applications from people who share our commitment to stop discrimination, challenge inequality, and promote diversity across Devon. Detailed information can be found on our Equality and Diversity webpages.
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