Deputy SSD Manager (Resources)

Company: NHS
Apply for the Deputy SSD Manager (Resources)
Location: Norwich
Job Description:

The Sterile Services department (SSD) provides essential services of reprocessing surgical instruments and endoscopes for use in wards and departments within the trust and outside practices.

The post holder will support the operational management of the SSD, EDU and QI decontamination units to ensure provision of a high quality, comprehensive and responsive decontamination service to all users.

The post holder will take particular responsibility for management of production, resource and staffing issues as detailed on the job description.

The post holder will work flexibly and in partnership with the Deputy SSD Manager (Quality), providing cross‑cover as required, and deputise for the Sterile Services Manager in his/her absence.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.

Main duties of the job

  • Assist in the recruitment of new starters, with responsibility for ensuring and recording adequate induction, training and support
  • Provide ongoing technical and professional training and development to decontamination staff
  • To monitor, motivate and support staff to ensure all mandatory training needs are fulfilled
  • To ensure compliance with all mandatory technical decontamination standards (e.g. HTM 01-01, HTM 01-06)
  • To manage and maintain the staffing and physical resources of the SSD/EDU and QI units to ensure adequate provision of service
  • To facilitate authorisation of recruitment and maintain vacancy records.
  • To manage the effective allocation and rostering of staff across the decontamination units
  • To prepare for, and assist with, annual External Audits and Unannounced Visits
  • To be responsible for corrective and preventative actions, ensuring that all incidents are investigated and closed out within the prescribed timescales
  • To ensure changes and developments are adequately communicated to decontamination staff and user departments.
  • To assist in business planning and service development
  • To assist in providing effective management information using a range of IT and other systems (including tracking and traceability systems)
  • To carry out staff PDPs for Band 4 decontamination staff and assist in the management of staff attendance, disciplinary and grievance issues in accordance with Trust policies
  • To provide specialist decontamination advice to the Trust as required

Benefits

We can offer you the full range of NHS benefits/discounts and in addition:

  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room at NNUH Colney Lane site
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream – access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH Colney Lane site
  • Free 24‑hours confidential counselling support
  • On‑site Nursery at NNUH Colney Lane
  • On‑site cafes offering staff discounts at NNUH Colney Lane
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Qualifications

  • Educated to Degree level or equivalent experience

Experience

  • Significant/extensive occupational experience within a decontamination role at a supervisory/management level

Skills

  • Strongly motivated
  • Effective team member
  • Flexibility of hours
  • Demonstrates understanding and commitment to Equality, Diversity and Inclusion
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Posted: July 9th, 2026