Base Salary: £35k – £40k based on experience
About Keymas
Keymas Ltd is a software-led systems integrator delivering innovative technology solutions across a diverse range of industries. We combine software, automation, data, and operational technology to help our customers improve efficiency, visibility, and performance. As we continue to grow, we are looking for a motivated and dynamic Business Solutions Manager to become a key part of our customer-facing team.
The Role
This is an exciting opportunity for a confident, ambitious, and technically minded individual who enjoys working directly with customers and thrives on variety. You will act as the bridge between our customers, sales team, project delivery teams, and technical specialists.
The successful candidate will be comfortable engaging with customers at all levels, conducting site visits and surveys, supporting technical discussions, and helping drive projects from concept through to delivery. No two days will be the same, making this an ideal role for someone who enjoys learning, problem-solving, and taking on new challenges.
Key Responsibilities
- Visit customer sites to conduct surveys, exploratory meetings, and technical assessments.
- Build strong relationships with customers, becoming a trusted and professional point of contact.
- Support the sales process by identifying customer requirements and translating them into practical technical solutions.
- Assist in the preparation of proposals, technical specifications, presentations, and solution designs.
- Participate in customer-facing meetings, workshops, and demonstrations.
- Liaise with software developers, project managers, engineers, and third-party suppliers to ensure successful project delivery.
- Contribute to technical discussions relating to software integration, system architecture, and project implementation.
- Support project management activities, including planning, coordination, documentation, and progress reporting.
- Help manage customer expectations and resolve technical or operational issues as they arise.
- Identify opportunities for additional products, services, and improvements within existing customer accounts.
- Maintain accurate records of customer interactions, site surveys, and project activities.
- Remain adaptable and willing to support a wide variety of business and customer requirements.
Skills & Experience
- Experience or interest in technology, software, automation, engineering, systems integration, or a related field, with a willingness to develop further technical knowledge.
- Excellent communication and interpersonal skills.
- Confident presenting and communicating with customers both on‑site and remotely.
- Strong organisational and project coordination skills.
- Ability to understand technical concepts and explain them clearly to non‑technical audiences.
- Comfortable working independently in a field‑based role.
- Proactive, resourceful, and solutions‑focused approach.
- Full UK driving licence and willingness to travel regularly.
Personal Attributes
We are looking for someone who:
- Has confidence, personality, and a professional presence.
- Enjoys meeting people and building lasting customer relationships.
- Is curious, technically minded, and eager to learn.
- Can think on their feet and adapt to changing priorities.
- Is comfortable adapting and getting involved wherever needed.
- Enjoys variety and embraces new challenges.
- Takes ownership and delivers results.
- Wants to develop a long‑term career within a growing technology business.
What We Offer
- Opportunity to work with innovative technologies and industry‑leading customers.
- Significant exposure to both commercial and technical aspects of the business.
- Career development and progression opportunities.
- Supportive and collaborative team environment.
- Competitive salary, company vehicle allowance, and benefits package.
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