Data Centre Operations Manager (M4 Corridor), LHR Data Center Operations (DCO)

Overview

As a Data Center Manager at Amazon, you will manage the world’s largest cloud computing infrastructure, innovate solutions to complex challenges, and drive operations excellence across all areas of your role.

Responsibilities

• Managing and developing high‑performing teams of technicians while providing technical leadership to ensure the highest performance levels.
• Maintaining existing co‑located and in‑house data centers.
• Helping build and bring new data centers online.
• Constantly improving all processes and procedures to achieve operational excellence.
• Assisting and managing relationships with external vendors and contractors.
• Liaising with internal teams and management groups.
• Ensuring adherence to and exceeding local health and safety standards in all data centers.
• Creating and maintaining metrics on all aspects of data centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service management methodologies, including incident, problem, change, and capacity management.
• Driving performance levels to meet the pace required to build and operate data centers.

Qualifications

• 5+ years of people management experience within an IT environment.
• In-depth knowledge and experience of change, problem, and incident management.
• Understanding of financial budgeting, CapEx and OpEx concepts.
• Experience in systems administration (Linux or Windows).
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred.
• Experience working in data centers or critical infrastructure.
• Experience in one or more IT infrastructure domains: storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain.
• Experience in safety and security measures, ITIL foundation.

Equal Opportunity Employer

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

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