Remote Software Support Specialist — FinTech SaaS

Company: Matched
Apply for the Remote Software Support Specialist — FinTech SaaS
Location: Milton Keynes
Job Description:

Matched is seeking a Software Support professional to join a leading FinTech SaaS vendor. The role involves resolving customer issues and enhancing client satisfaction, making excellent communication essential. You will act as the first point of contact for incidents while working closely with key stakeholders.

With 3+ years of software/application support experience and an ITIL background, you’ll contribute to driving client satisfaction in a collaborative, fast-paced environment with a focus on problem-solving and technical excellence.

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Posted: July 9th, 2026